FAQs

Do you deliver to my area?

We service St. Louis County and parts of Franklin and Jefferson County. Our prices reflect a complimentary delivery within a 10 minute radius of Eureka, Missouri. We will certainly travel beyond that for an additional cost (distance dependent). Delivery orders require a purchase of a minimum of $120.00. Pick up in Eureka can be arranged for purchases under the $120.00 minimum

I saw an idea I liked on Social Media. Can you replicate it?

Every balloon expert has his/her own style. Balloons have a mind of their own. We can certainly take your inspiration picture and try to replicate as well as we can.

What if a balloon pops or deflates before my event?

We always leave a few extra balloons with our orders. Factors such as extreme heat and sunlight will affect the durability of your balloons. Balloons can pop and shrink if installed in direct heat and sunlight within a few hours. If installed inside, your balloons can last weeks to months!

Do you install balloon garlands or do I ?

Our prices reflect your installation (complimentary installs if you are located in Eureka, MO). We offer a grab and go option. You can pick up and install on your own or if you are outside of the Eureka area, we may charge an affordable fee for delivery/install

Do you require a deposit?

Yes. All orders over $100 require a deposit of $25/$100. This will be put toward your total the day of your event.

What’s your cancellation policy?

Should you need to cancel, we will refund your deposit if we are notified within two weeks or more of your cancellation. If you are under two weeks of your scheduled date, your deposit is non refundable. Please understand this is because we often have to turn down bookings due to having a full schedule. We directly lose income we would have otherwise made if not for the cancellation.